DOMESTIC ORDERS
All prices on our site are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars. Express Shipping within Australia will take approximately 2 - 4 working days. Standard shipping within Australia will take approximately 5-7 days. For delivery within Australia we use Australia Post
By selecting Express Shipping for your orders, you acknowledge that there is a possibility that delivery delays may occur, and that StreetX will not refund any postage charges or be held responsible for any delays. Express Shipping does not cover orders being packed faster, but it does cover orders being sent out quicker through the Australia Post network.
For domestic delivery, you should receive your order within 3 -5 working days. If your order has not arrived within the allotted time, please contact the shipping company, using the reference number supplied to you.
Please note that during busy release periods, you may experience a delay in receiving your order, we apologise in advance for any inconvenience. Please contact us if you have any questions about your order.
PICK UP IN STORE
Our pick up in store feature will be disabled from the Black Friday period in November until Mid January as we are working to streamline our customer experience and ensure you are all getting your orders as soon as possible.
In the meantime, we are offering RENDR same day delivery service for all of you who want your product... yesterday!
If you have any concerns or questions, please feel free to reach out at info@streetx.com.au
Please refer to section 11 of the StreetX terms for further information on our Pick Up From Store Orders
https://www.streetx.com.au/pages/terms-of-service
INTERNATIONAL ORDERS
We ship to most destinations around the world and we use DHL Express for all orders.
Please note: we do not deliver to international PO BOX addresses. For our international customers, all prices on our site are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars. Prices do not include relevant overseas customs duties, foreign taxes or other fees, which may be imposed and this is the responsibility of the customer. Please check with your local customs office for further information.
For International delivery, you should receive your order within 8 working days. If your order has not arrived within the allotted time, please contact the shipping company, using the reference number supplied to you.
Please note that during busy sale periods, you may experience a delay in receiving your order, we apologise in advance for any inconvenience. Please contact us if you have any questions about your order.
Prices are displayed in AUD or your selected currency based on area.
RENDR
Rendr is a same day delivery option available to our Perth customers. Rendr delivery provides a Rendr Fast and Rendr Flexible option
Rendr Fast - Once order has been packed it will be received within 3 hours of the same day of Rendr Fast courier being booked.
Rendr Flexible - Once order has been packed it will be received by 5pm on the same day as Rendr courier has been booked.
Rendr orders will only be fulfilled from Monday to Friday between 9am and 3.30pm. Any orders made outside of these times or on public holidays will be fulfilled during the next work day.
SPECIALTY RELEASES
All 72-hour releases, 24-hour releases, DTG items are made-to-order items and are considered specialty releases. As the products are made-to-order, shipping of orders containing these products will occur once the product has been printed. Fulfilment of orders containing these products will occur as they are made available to dispatch. Shipping times of orders containing any of the above products are longer than standard timeframes.
Production timeframes for specialty release items can be 24 hours to 14 days depending on stock held, this will impact order fulfilment for any orders that contain these products. Once the items have been produced orders will be fulfilled from the earliest received.
Due to the nature of specific specialty releases, pick up in store may be disabled while the product is available for sale.
Rendr same-day delivery is available for specialty releases, due to these products being made to order Rendr delivery services are only able to be booked by us once specialty release products have been produced.
Booking Rendr delivery for specialty release products does not mean your order will be printed quicker. If the Rendr delivery option is selected we are not able to offer refunds as these orders will be sent out as a priority once the product has been received.